Job Description
$5,000 Sign-On/Retention Bonus for Qualified Candidates AS THE CLINICAL CALL CENTER COORDINATOR, you'll be responsible for receiving incoming phone calls into the clinic, processes refill requests and prior authorizations for medications. You will also process incoming referrals and scheduling in the appropriate location.
QUALIFICATIONS: - High School Diploma or equivalent
- Completion of a Medical Assistant program required
- Completion of a Clinical Medical Assistant program or Completion of a Medical Assistant program with eligibility to sit for NCCT certification or NHA certification
- NCCT or NHA certification must be obtained within 2 years of start date
- Please note: We certify through the National Center for Competency Testing (NCCT). The web address is The contact number is 1-800-875-4404.
- Experience in administrative office procedures within a physician office preferred
- Healthcare provider CPR certification through the American Heart Association within the first year of hire
WHAT WE OFFER: - Competitive Compensation based on experience
- Shift Differentials
- Referral Bonus Opportunities
- Professional Development
- Supportive and Experienced Peers
BENEFITS: - Medical, Dental, and Vision offered the first month after start date
- Paid Time Off
- 403(b) retirement plan with company match
- Flex Spending Account
- 25% discount on all services at Penn Highlands Healthcare facilities
- Employee Assistance Program (EAP)
- Health & Wellness Programs
Job Tags
Work at office, Relocation package, Shift work,