Job Description

SSUSA Job #1112: IT USER SERVICES MANAGER

Job Description

IT USER SERVICES MANAGER

One of our global clients is seeking an IT User Services Manager to work in their NYC offices. You must have at least 5-7 years of experience and be able to work in the office 4 days a week. An IT User Services Manager is a senior-level position that manages operational processes and oversees Global IT staff.Some of their responsibilities include:

• Policy and procedure creation:Assisting the Director of Technology with creating and implementing new policies and procedures
• Acknowledging and resolving technical problems:Acknowledging and resolving technical problems
• Providing support for remote computing users and telecommuters: Providing support for remote computing users and telecommuters

Monitoring and evaluating the efficiency and effectiveness of infrastructure service delivery methods and procedures

• Monitoring business-critical processes and systems
• Installing, configuring, and supporting new and existing servers and network infrastructure
• Planning and implementing upgrades needed to maintain service levels
• Proposing changes to existing IT infrastructure in support of business goals and employee enablement
• Ensuring the organization is prepared for changes in major software, hardware, and IT services
• Providing technical direction to team members
• Establishing strong partnerships with external vendors to support hardware and software

SEND YOUR RESUME TO CLIFF@SSUSA.COM INCLUDE JOB 1112 IN THE SUBJECT BOX

Job Location
New York City

Position Type
Permanent

Salary Range
$140K-$160K

Staffing Solutions USA 9 West Broad Street, Suite 320, Stamford, CT 06902 p: 212.972.5100 info@ssusa.com

SSUSA is proud to be celebrating over 30 years of servicing information technology professionals. #J-18808-Ljbffr

Job Tags

Permanent employment, Work at office, Remote work,

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