Cust Contract Admin, Analyst Job at MILLENNIUMSOFT, San Diego, CA

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  • MILLENNIUMSOFT
  • San Diego, CA

Job Description

Position : MMS Dispensing Reconciliation Analyst

Location : San Diego, CA

Duration : 6 Months

Total Hours/week : 40

1st Shift

Client : Medical Devices Company

Job Category : Accounting/Finance

Level of Experience : Entry - Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job is a Hybrid role. In the office Tuesday, Wednesday & Thursday

Work hours: 7:30-4:00 (this is negotiable once they start, depending on traffic)

3 Must haves on the resume: Knowledge of Excel, Analytical Skills & Quick Learner

Job Description:

Accountability and Essential Responsibilities in this Role
  • This position provides oversight of Dispensing capital contracting operations such as post deal execution asset management and analysis, quote and contract accuracy assurance, and proactive collaboration activities that ensure appropriate billing and deal management, as well as the monitoring of all non-standard credit conditions and release.
Essential Responsibilities:
  • Provide pre and post-deal support for all Dispensing asset/deal change requests
  • Interacting and proactively communicating with Sales, Contracts, and Implementation teams on a daily basis to manage post-deal activity to ensure a billing decision is executed or an adjustment to the contractual term is created and executed by the customer
  • Manage incoming Term Begin Date Adjustment requests for strategy, creation, processing and validation
  • Analyze Assignment Agreements to ensure accurate exhibits
  • Coordinate post-deal activities and ensure smooth handover with Portfolio team counterparts for successful customer relationship, billing, and collection activities
  • Manage Canceled Sales Order requests - escalation for approval, processing of transactions
  • Manage Revoke Equipment Confirmation transactions - escalation for approvals
  • Maintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limit to the following:
  • sales cycle
  • installation and applicable implementation procedures
  • billing/revenue management
  • system and transactional procedures
  • General understanding of capital equipment revenue recognition guidelines and accounting principles.
  • Support field team in contract-related items and supporting asset-level analysis
  • Advise on complex system and deal strategy
  • Provide support for all Dispensing RMA requests
  • Manage incoming RMA requests for strategy, creation, processing, and validation
  • Aim to protect BD interests (margin, risk, policy, etc.), escalating as needed
  • Proactively manage and prioritize work within your queue to effectively execute on daily operations
  • Ensure all cases completed by end of month deadlines
  • Track and report on pending workload cases
  • Participate in departmental goal setting and seeing through to completion
  • Participate in peer training and peer review activates as needed
Qualifications
  • BA/BS required (in lieu of a bachelor's degree, minimum seven years' business experience)
  • Minimum 3 years of experience in contracting and/or system and deal analysis
  • Proficient in Excel and SF.com
  • Good communication & analytical skills
  • Ability to successfully communicate internally and externally, manage complexity and make independent recommendations
  • General understanding of commercial contract management, including contract strategy development, negotiations, and policy development
  • Proven ability to quickly establish credibility, trust, and support within all levels of organization
  • Strong customer centricity skills, able to negotiate/adapt to business needs while maintaining protection of BD's interests
Key Competencies
  • Customer Focus
  • Action Oriented
  • Business Acumen
  • Process Effectiveness
  • Analytical Thinking
  • Detail Oriented
  • Independent Worker
  • Quick Learner
  • Knowledge Retention

Job Tags

Contract work, Work at office, Day shift,

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